Abstract

In the field of dispute resolution by electronic means, it is possible to find a wide range of expressions (i.e, distance dispute resolution, online dispute resolution, electronic dispute resolution, and a long etcetera) that situation is due to the rich Spanish language allows to create in an attempt to reproduce the essence of the idea of Online Dispute Resolution (ODR) from the Common Law. ODRs are a set of methodologies through which a conflict can be resolved through the use of information and communication technology (ICTs), which is thus incorporated as a "fourth part" into the traditional tripartite models of conflict resolution (Katsh and Rifkin 2001).