SHYAM LAL SHARMA. Continuous Improvement in Business Process Re-Engineering . Global Journals of Research in Engineering, [S. l.], v. 16, n. A2, p. 9–13, 2016. Disponível em: https://engineeringresearch.org/index.php/GJRE/article/view/1453. Acesso em: 28 apr. 2024.