@incollection{,
	
					
					
					DBCED91E4D55102C89495D0D2BCD868D
				,
	author={{IbrahimBedane} and {Madda Walabu University}},
	journal={{Global Journal of Researches in Engineering}},
	journal={{GJRE}}2249-45960975-586110.34257/gjre,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}1711117
}

@incollection{b0,
	
	
		,
	title={{Application of Queueing Theory to Waiting Time of Out-patients in Hospitals}}
		,
	author={{
			.R AAdeleke
		} and {
			ODOgunwale
		} and {
			OHalid
		}}
		
		
	
	
		,
	journal={{Pacific Journal of Science and Technology}}
		
			10
			2
			
			,
	year={2009}
		
	

}

@book{b1,
	
	
		,
	title={{A Thesis Submitted to School of Graduate Studies of Addis Ababa University in Partial Fulfillment for Degree of Masters of Science in Industrial System}}
		,
	author={{
			IbrahimBedane
		}}
		
			,
	year={2013}
			
		
	
	,
	note={Lean Principle Implementation In Service Organization With Focus on Ethiopian Health Care Facilities}

}

@incollection{b2,
	
	
		,
	title={{Mathematical modelling and simulation for planning critical care capacity}}
		,
	author={{
			AXCosta
		} and {
			SARidley
		} and {
			AKShahani
		} and {
			PRHarper
		} and {
			DeSenna
		} and {
			VNielsen
		} and {
			MS
		}}
		
		
		
		
		
		
	
	
		,
	journal={{Anaesthesia}}
		
			58
			
			,
	year={2003}
		
	

}

@incollection{b3,
	
	
		,
	title={{Queueing Models for Healthcare Operations}}
		,
	author={{
			DiwakarGupta
		}}
	
	
		,
	booktitle={{Handbook of Healthcare Operations Management: Methods and Applications, International Series in Operations Research & Management Science}}
				,
	editor={
			BTDenton
		}
		New York
		
			,
	publisher={Springer Science+Business Media}
			,
	year={2013}
			
		
	

}

@incollection{b4,
	
	
		,
	title={{Reduction of Waiting Time by Using Simulation & Queuing Analysi}}
		,
	author={{
			IshanPLade
		} and {
			VPSakhare
		} and {
			MSShelke
		} and {
			PBSawaitul
		}}
		
		
		
	
	
		,
	journal={{International Journal on Recent and Innovation Trends in Computing and Communication}}
		
			
			,
	year={February 2015}
		
	

}

@incollection{b5,
	
	
		,
	title={{A simulation approach: improving patient waiting time for multiphase patient flow of obstetrics and gynecology department (O&G Department) in local specialist centre}}
		,
	author={{
			AFNajmuddin
		} and {
			IMIbrahim
		} and {
			SRIsmail
		}}
		
		
	
	
		,
	journal={{WSEAS}}
		
			9
			10
			
			,
	year={2010}
		
	

}

@incollection{b6,
	
	
		,
	title={{Queueing Analysis of Patient Flow in Hospital}}
		,
	author={{
			SOlorunsola
		} and {
			RAdeleke
		} and {
			OOgunlade
		} and {
			T
		}}
		
		
		
	
	
		,
	journal={{IOSR Journal of Mathematics (IOSR-JM}}
		
			
			,
	year={2014}
		
	

}

@book{b7,
	
	
		,
	title={{Waiting time distributions in the accumulating priority queue. Queueing Systems}}
		,
	author={{
			DAStanford
		} and {
			PTaylor
		} and {
			IZiedins
		}}
		
		
		
			2013
			
		
	

}

@book{b8,
	
	
		,
	title={{Explicit steady-state solutions in stochastic models: An algorithmic approach.the}}
		,
	author={{
			MFNeuts
		}}
		
			,
	year={1981}
			,
	publisher={Johns Hopkins University Press}
			,
	address={Baltimore}
		
	

}

@book{b9,
	
	
		,
	author={{
			WorthingtonD
		}}
		,
	title={{(1987) queueing models for hospital waiting list. the journal of the operational research Society}}
				
			38
			
		
	

}